Company Directory

Terry Lamb

Ford, Harris, Lamb Agent

Contact:

• talloaks@grnco.net
• Ext. 306

Duties:

• In house personal lines insurance agent

Ellen Webb

Insurance Agent/Customer Support Specialist

Contact: 

• ewebb@unitedhomeins.com
• Ext. 322

Duties:

• Agent for Ford, Harris, & Lamb policies
• Customer support assistance via phone and email

Kris Boozer

Controller

Contact:

• kboozer@unitedhomeins.com
• Ext. 359

Duties:

• Manages account records and responsible for handling financial reports.
• Accounts receivable, accounts payable, payroll, payment issues, etc.

Tammy Mitchell

Staff Accountant/Billing Specialist

Contact: 

• tmitchell@unitedhomeins.com
• Ext. 319

Duties:  

• Accounting
• Commission Statements, Commission Issues

Brian Ayers

Vice President of Claims

Contact: 

• bayers@unitedhomeins.com
• Ext. 316

Duties:

• Responsible for direct supervision of the entire claims department.
• Oversees large loss claims
• Currently handles the examination of all KY and TN property claims.

Mike Cline

Property Claims Manager/Examiner
AR

Contact:

• mcline@unitedhomeins.com
• Ext. 308

Duties:

• Examine claim information and determine whether a claim should be approved, rejected, or arrange a settlement.

Blake Ring

Auto Claims Manager

Contact:

• bring@unitedhomeins.com
• Ext. 326

Duties:

• Manages all Auto Claims staff
• Oversees all Auto & Property Liability Losses

Kelly Ward

Claim Assistant

Contact:

• kward@unitedhomeins.com
• Ext. 349

Duties:

• Claim Support Assistance via phone and email
• Payment and Check Dispersals

Todd Sickler

Property Examiner
AR and MO

Contact Information:

• tsickler@unitedhomeins.com
• Ext. 375

Duties:

• Examine claim information and determine whether a claim should be approved, rejected, or arrange a settlement.

Matt Taylor

Casualty Adjuster
AR, KY, MO, OK, and TN

Contact Information:

• mtaylor@unitedhomeins.com
• Ext. 352
• Cell: 870-565-3828

Duties:

• Handles complex and litigated claims
• Investigate auto claims to determine the extent of liability on behalf of the company

Sherri Pendergrass

Casualty Adjuster
AR, KY, MO, OK, and TN

Contact Information:

• spendergrass@unitedhomeins.com
• Ext. 324

Duties:

• Investigate auto claims to determine the extent of liability on behalf of the company.

Garret Harlow

Casualty Adjuster
AR, MO, and TN

Contact Information:

• gharlow@unitedhomeins.com
• Ext. 338

Duties:

• Investigate auto claims to determine the extent of liability on behalf of the company

Riley Talbut

Territory Sales Manager

Contact: 

• rtalbut@unitedhomeins.com
• Ext.
• Cell:

Specific Job Functions: 

• Liaison between United Home Insurance and its network of independent agents.
• Market UHIC’s brand to expand and influence sales.

Katie Bunch

Territory Sales Manager

Contact: 

• kbunch@unitedhomeins.com
• Ext.
• Cell:

Specific Job Functions: 

• Liaison between United Home Insurance and its network of independent agents.
• Market UHIC’s brand to expand and influence sales.

Tyler Black

Lead Analyst

Contact: 

• tblack@unitedhomeins.com
• Ext. 335

Duties:

• Analyze the performance of products/programs
• Implementation of new rates/rules
• Works with PCMS to resolve system issues and features

Logan Reddick

Product Anaylst II

Contact: 

• lreddick@unitedhomeins.com
• Ext. 314

Duties:

• Analyze the performance of products/programs
• Monthly reporting
• Works with PCMS to resolve system issues and features

Haley Davis

Project Manager II

Contact:

• hdavis@unitedhomeins.com
• Ext. 301

Duties:

• Download support, management systems, comparative raters, and marketing design
• Implementation of new products/enhancements
• Works with PCMS to resolve system issues and features

Kately Tyner

Project Manager I

Contact:

• ktyner@unitedhomeins.com
• Ext. 323

Duties:

• Implementation of new products/enhancements
• Works with PCMS to resolve system issues and features

Shantel Richey

Support Team Manager

Contact: 

• swilkins@unitedhomeins.com
• Ext. 311

Duties:

• Oversees Support Team
• Processes licenses, applications, and maintenance of appointed agencies
• Payments, billing, system issues, etc.

Brooke Rosten

Support Specialist

Contact: 

• brosten@unitedhomeins.com
• Ext. 302

Duties:

• Customer support assistance via phone and email
• Batch and Return Mail

Nicki

Support Specialist/Billing Specialist

Contact: 

• kward@unitedhomeins.com
• Ext. 349

Duties:

• Customer support assistance via phone and email
• Billing support
• Post Payments
• Batch Returns
• Batch Errors: Head of Household

Melissa Badillo

Support Specialist

Contact: 

• mbadillo@unitedhomeins.com
• Ext. 312

Duties:

• Customer support assistance via phone and email
• Batch Errors: Auto RSF
• Policy Cancellations
• Download Specialist

Nicki Smalling

Support Specialist

Contact: 

• nsmalling@unitedhomeins.com
• Ext. 337

Duties:

• Customer support assistance via phone and email
• Mortgage Changes
• Post Payments
• Batch Mail Returns

Fred Shaw

Vice President, Underwriting & Marketing

Contact Information:

• fshaw@unitedhomeins.com
• Ext. 322

Duties:

• Personal Umbrella Underwriter (all states)
• etc
• etc
• etc

Nate Herget

Underwriting Manager

Contact Information:

• nherget@unitedhomeins.com
• Ext. 332

Duties:

• Underwriter for:
  • AR Homeowner
  • Farm & Home
• etc
• etc
• etc

Tara Bowdler

Property & Auto Underwriter
Oklahoma

Contact Information:

• tbowdler@unitedhomeins.com
• Ext. 315

Duties:

• Underwrites policy submissions for OK in both Property and Auto

Demetra Cashmer

Property & Auto Underwriter
Tennessee

Contact Information:

• dcashmer@unitedhomeins.com
• Ext. 330

Duties:

• Underwrites policy submissions for TN in both Property and Auto

Nick Pillow

Property & Auto Underwriter
Kentucky

Contact Information:

• npillow@unitedhomeins.com
• Ext. 355

Duties:

• Underwrites policy submissions for KY in both Property and Auto

Steven Hovis

Property & Auto Underwriter
Missouri

Contact: 

• shovis@unitedhomeins.com
• Ext. 360

Duties:

• Underwrites policy submissions for MO in both Property and Auto

Halle Roleson

Auto Underwriter
Arkansas

Contact Information:

• hroleson@unitedhomeins.com
• Ext.

Duties:

• Underwrites policy submissions for AR Auto

Deanna Hudson

Underwriting Support

Contact Information:

• dhudson@unitedhomeins.com
• Ext. 350

Duties:

• Assists all underwriters with day-to-day tasks.
• Diaries, notifications, emails, etc.