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Company Directory

Executives

Kyle Harris

Owner, CEO

 

Contact: 

  • kharris@unitedhomeins.com
  • Ext. 304

Matthew Miller

President, COO

 

Contact: 

  • mmiller@unitedhomeins.com
  • Ext. 318

Agency

Terry Lamb

Ford, Harris, Lamb Agent

Contact:

 

Duties:

  • In house personal lines insurance agent

Ellen Webb

Insurance Agent/Customer Support Specialist

Contact: 

 

Duties:

  • Agent for Ford, Harris, & Lamb policies
  • Customer support assistance via phone and email

Billing

Kris Boozer

Controller

Contact:

 

Duties:

  • Manages account records and responsible for handling financial reports.
  • Accounts receivable, accounts payable, payroll, payment issues, etc.

Tammy Mitchell

Staff Accountant/Billing Specialist

Contact: 

 

Duties:  

  • Accounting
  • Commission Statements, Commission Issues

Claims

Management

Brian Ayers

Vice President of Claims

 

Contact: 

  • bayers@unitedhomeins.com
  • Ext. 316

 

Duties:

  • Responsible for direct supervision of the entire claims department.
  • Oversees large loss claims
  • Currently handles the examination of all KY and TN property claims.

Mike Cline

Property Claims Manager/Examiner
AR

 

Contact:

  • mcline@unitedhomeins.com
  • Ext. 308

 

Duties:

  • Examine claim information and determine whether a claim should be approved, rejected, or arrange a settlement.

Blake Ring

Auto Claims Manager

 

Contact:

  • bring@unitedhomeins.com
  • Ext. 326

 

Duties:

  • Manages all Auto Claims staff
  • Oversees all Auto & Property Liability Losses

Claims Support

Kelly Ward

Claim Assistant

 

Contact:

  • kward@unitedhomeins.com
  • Ext. 349

 

Duties:

  • Claim Support Assistance via phone and email
  • Payment and Check Dispersals

Property

Todd Sickler

Property Examiner
AR and MO

Contact Information:

  • tsickler@unitedhomeins.com
  • Ext. 375

 

Duties:

  • Examine claim information and determine whether a claim should be approved, rejected, or arrange a settlement.

Casualty

Matt Taylor

Casualty Adjuster
AR, KY, MO, OK, and TN

Contact Information:

  • mtaylor@unitedhomeins.com
  • Ext. 352
  • Cell: 870-565-3828

 

Duties:

  • Handles complex and litigated claims
  • Investigate auto claims to determine the extent of liability on behalf of the company

Sherri Pendergrass

Casualty Adjuster
AR, KY, MO, OK, and TN

Contact Information:

  • spendergrass@unitedhomeins.com
  • Ext. 324

 

Duties:

  • Investigate auto claims to determine the extent of liability on behalf of the company.

Garret Harlow

Casualty Adjuster
AR, MO, and TN

Contact Information:

  • gharlow@unitedhomeins.com
  • Ext. 338

 

Duties:

  • Investigate auto claims to determine the extent of liability on behalf of the company

Marketing

Riley Talbut

Territory Sales Manager

 

Contact: 

 

Specific Job Functions: 

  • Liaison between United Home Insurance and its network of independent agents.
  • Market UHIC’s brand to expand and influence sales.

Katie Bunch

Territory Sales Manager

 

Contact: 

 

Specific Job Functions: 

  • Liaison between United Home Insurance and its network of independent agents.
  • Market UHIC’s brand to expand and influence sales.

Product

Tyler Black

Lead Analyst

 

Contact: 

 

Duties:

  • Analyze the performance of products/programs
  • Implementation of new rates/rules
  • Works with PCMS to resolve system issues and features

Logan Reddick

Product Anaylst II

 

Contact: 

 

Duties:

  • Analyze the performance of products/programs
  • Monthly reporting
  • Works with PCMS to resolve system issues and features

Haley Davis

Project Manager II

 

Contact:

 

Duties:

  • Download support, management systems, comparative raters, and marketing design
  • Implementation of new products/enhancements
  • Works with PCMS to resolve system issues and features

Kately Tyner

Project Manager I

 

Contact:

  • ktyner@unitedhomeins.com
  • Ext. 323

 

Duties:

Support

Management

Shantel Richey

Support Team Manager

 

Contact: 

Duties:

  • Oversees Support Team
  • Processes licenses, applications, and maintenance of appointed agencies
  • Payments, billing, system issues, etc.

Support

Brooke Rosten

Support Specialist

Contact: 

 

Duties:

  • Customer support assistance via phone and email
  • Batch and Return Mail

Kelly Ward

Support Specialist/Billing Specialist

Contact: 

 

Duties:

  • Customer support assistance via phone and email
  • Billing support
  • Post Payments
  • Batch Returns
  • Batch Errors: Head of Household

Melissa Badillo

Support Specialist

Contact: 

 

Duties:

  • Customer support assistance via phone and email
  • Batch Errors: Auto RSF
  • Policy Cancellations
  • Download Specialist

Nicki Smalling

Support Specialist

Contact: 

 

Duties:

  • Customer support assistance via phone and email
  • Mortgage Changes
  • Post Payments
  • Batch Mail Returns

Underwriting

Management

Deanna Hudson

Underwriting Support

Contact Information:

  • dhudson@unitedhomeins.com
  • Ext. 350

 

Duties:

  • Assists all underwriters with day-to-day tasks.
  • Diaries, notifications, emails, etc.

Demetra Cashmer

Property and Auto Underwriter
TN

Contact Information:

  • dcashmer@unitedhomeins.com
  • Ext. 330

 

Duties:

  • Underwrites policy submissions for TN in both Property and Auto.

Halle Roleson

Property and Auto Underwriter
MO

Contact Information:

  • hroleson@unitedhomeins.com
  • Ext.

 

Duties:

  • Underwrites policy submissions for MO in both Property and Auto.

Steven Hovis

Property & Auto Underwriter (AR, TN)

 

Contact: 

 

Duties:

Nick Pillow

Property and Auto Underwriter
KY

Contact Information:

  • npillow@unitedhomeins.com
  • Ext. 355

 

Duties:

  • Underwrites policy submissions for KY in both Property and Auto.

Tara Bowdler

Property and Auto Underwriter
OK

Contact Information:

  • tbowdler@unitedhomeins.com
  • Ext. 315

 

Duties:

  • Underwrites policy submissions for OK in both Property and Auto.
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